Working together to ensure every baby has the chance to grow and thrive
Through community collaboration and systematic case review, we work to understand and reduce infant mortality in Northeast Florida, supporting families and preventing future losses.
Improving birth outcomes across Northeast Florida
We are a dedicated team of healthcare providers, community leaders and volunteers committed to reducing fetal and infant mortality in Northeast Florida. Since 1995, with support from the Florida Department of Health, we’ve led this vital work that brings together families, medical professionals and community organizations.
How we work to prevent infant mortality
By combining expert insight, family experiences, and data-driven advocacy, we turn lessons from loss into meaningful change—improving care, strengthening support and saving lives.
Monthly case reviews
Expert teams of doctors, nurses and social workers study select cases of fetal and infant deaths
Strategic implementation
Community action group volunteers and organizations put recommendations into practice
Comprehensive analysis
Examining medical records and, when families consent, their personal experiences and insights
Family support resources
Providing grief support and coping resources for families experiencing pregnancy or infant loss
Community recommendations
Identifying gaps in care and support, then developing actionable solutions for system improvements
Data-driven advocacy
Using findings to advocate for policy changes and improved services across the region
Resources & reports
Access our key organizational documents, including our strategic plan, financial reports and governance policies that guide our work.
Publications/presentations
Project Impact Community Reports
Additional materials
Ready to join the effort to save infant lives?
Connect with our community action teams and discover how you can contribute to preventing infant mortality and supporting families in Northeast Florida.
How we’ve made a difference
Firsthand accounts from families who have found hope, support and lasting change through our programs and services.
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Complaints & grievances
Prenatal/postnatal Healthy Start
- Write a detailed description of why you were not satisfied with your treatment and/or the services provided and include your name and contact information.
- Send the complaint via email to CEO Faye Johnson at fjohnson@nefhsc.org or call 904.723.5422.
Florida Medicaid
- Start with this tip sheet.
- Medicaid members, use the member portal provided by AHCA. Click here.
- Case managers filing for recipients, click here.