Open Position: Operations & Management Consultant Manager

Working Title: Operations & Management Consultant Manager 

Posting Closing Date: Oct 15, 2018

Location: Jacksonville, FL 32211

Agency: Department of Health

Program: Healthy Start

Salary:  $60,000

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The Healthy Start Manager will provide specialized program oversight for the Healthy Start Program in the Duval County Health Department. This program focuses on improved birth outcomes in community settings based on the State directed Healthy Start Guidelines. The Healthy Start program has several components: an interdisciplinary, intake and care coordination team, Substance-exposed Newborn team, administrative team, and Provider outreach function. This position is responsible for oversight of: care coordination, data report analysis, service outcomes, considerable knowledge of program operations for budget preparations, and other program quality improvement. This position works with the Healthy Start Coalition to ensure contract and budget compliance. This position works with the MCH Director on Special Projects and Initiatives in the Northeast Florida Region as needed. This position participates in assuring Healthy Start compliance in assigned areas of responsibility. This position also provides oversight, support and consultation to the Nurse-Family Partnership program. This position works with community organizations to promote public health initiatives related to maternal child health needs. The employee in this position works under the supervision of the Maternal and Child Health Director.

The incumbent in this position will work with the Healthy Start program Team in assessing program needs, establishing program priorities, identifying resources, and developing plans according to the Healthy Start standards, contract requirements, and Department of Health requirements. The incumbent in this position will work closely with the Healthy Start Coalition, the Duval County Health Department, and the Maternal and Child Health Director in: Preparing, designing, developing, implementing, coordinating, evaluating, and developing policies for the Healthy Start program; Preparing reports to include data analysis and epidemiology, and committee findings and recommendations related to child mortality and; Working closely with the Fiscal Department to assure that program expenditures are made in accordance with the Healthy Start program’s allocations as approved.

• Adheres to organizational policies and procedures.

• Contributes to development of program budgets.

• Operates programs within budget.

• Promotes teamwork to achieve program and organizational goals (e.g., the value of different disciplines, sectors, skills, experiences, and perspectives; scope of work and timeline).

• Motivates colleagues for the purpose of achieving program and organizational goals (e.g., participating in teams, encouraging sharing of ideas, respecting different points of view).

• Uses evaluation results to improve program and organizational performance.

• Describes program performance standards and measures.

• Attends in-services, seminars, workshops and other meetings related to Healthy Start and the Maternal and Child Health Division of DCHD.

• Travel in order to perform duties as described.

• Performs other related duties as needed. Ensures accurate and timely submission of Employee Leave and Attendance Records, Employee Activity Records (EAR’s) and travel vouchers.

• Promotes professional development (e.g., training, mentoring, peer advising, coaching)

• Contributes to development of a vision for a health community (e.g., emphasis on prevention, excellence and innovation).Knowledge, skills and abilities, including utilization of equipment, required for the position:

Knowledge, skills and abilities, including utilization of equipment, required for the position:

  • Knowledge of basic supervisory and management principles and practices.
  • Knowledge of the methods of data collection and analysis.
  • Knowledge of counseling techniques and practices
  • Knowledge of basic maternal, child health concepts
  • Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of management practices.
  • Ability to organize data into logical format for presentation in reports, documents and other materials.
  • Ability to conduct fact-finding research.
  • Ability to utilize problem-solving techniques.
  • Ability to work independently.
  • Ability to understand and apply applicable rules, regulations, policies and procedures relating to management analysis activities.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others.

 All applications must be completed online through People First.  No faxed or mailed applications will be accepted by the agency.

**NOTE:  Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **

This position requires a security background check and participation in direct deposit.

Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. 

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Department of Health Selected Exempt Service (SES) employees enjoy the following benefits:

  • State of Florida Retirement package – 3% employee contribution required
  • 9 Annual paid holidays
  • 176 hours upon appointment and thereafter on each anniversary date.
  • 104 hours of sick leave upon appointment and thereafter on each anniversary date.
  • Health insurance for individual or family coverage
  • Life insurance
  • Disability Insurance is provided by the state at no cost to you.
  • Additional supplemental insurances available such as dental, disability, etc.
  • Tax Deferred Medical and Child Care Reimbursement Accounts available
  • Tuition waiver available

Your take home pay can be significantly influenced by your insurance premiums.  Compare your current premium with the State of Florida employee premiums!

Monthly employee premium for the standard PPO/HMO:

Single coverage is $8.34

Family coverage is $30

Monthly employee premium for the High Deductible Health Plan PPO/HMO:

Single coverage is $8.34

Family coverage is $30

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Jacksonville